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Torvella Policy

Privacy Notice

Learn how collects, uses, stores, protects, and shares information when you browse or purchase through our website.

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Information Practices

How your information is handled

This notice explains the information we may collect, how it may be used, the parties with whom it may be shared, and the choices that may be available to you.

01

Privacy Policy

Thank you for visiting our website Torvella, which is operated by (the “Company”). We are committed to providing an exciting and safe online shopping experience and an elevated level of personal service synonymous with the Company.

This privacy policy describes the types of information we collect from and about you when you visit our website, gettorvella.com.

By using the Services, you agree to the collection, use, and disclosure of your information as described in this privacy policy.

02

Information the Company Collects

The Company may collect information from or about you in the following ways.

We collect information from and about you and your transactions and other interactions with us when you use the Services, make a purchase, sign up for newsletters, participate in promotions, surveys, or otherwise contact us.

If you make a purchase from us, we may also collect the billing address.

03

Information About a Third Party

If you send someone else a communication from the Services, we may collect information such as that person’s name, telephone number, email, and/or shipping address.

04

Automatically Collected Information

We, or our service providers, may use cookies, web beacons, log files, JavaScript, and other technologies to collect certain non-personal information about visitors to our Site.

This information may include browser type, operating system, viewed webpages, clicked links, IP address, mobile device identifiers, and other analytics information.

05

Information From Third-Party Sources

We may acquire information from other sources to update or supplement the information that you provide or that we collect automatically.

06

Combination of Information

We may combine the information we receive from or about you with information collected from other online and offline sources.

07

Third-Party Analytics and Advertisements

We may use third-party advertisements, analytics, and tracking tools to better understand how people use the Site and to improve advertising effectiveness.

08

How Information Is Used

The Company may use the information we collect to validate, confirm, verify, deliver, install, and track your order.

We may also use your information to enhance your online shopping experience, send newsletters and promotional materials, provide customized content, improve our services, and provide customer support.

09

Information Shared With Others

The Company may share information with affiliated companies, co-marketing partners, legal authorities, service providers, and business partners when necessary.

We may also share aggregate or anonymous non-personal information for analytics or lawful business purposes.

10

Text Marketing and Notifications

By entering your phone number in the checkout and initializing a purchase, you agree that we may send you text notifications and text marketing offers.

If recipients no longer wish to receive messages, they may reply to the message with STOP.

11

Viewing, Updating, or Removing Information

If you have made a purchase, you can contact our Customer Service Department at the email address listed below to access or update your information.

You may also request that we delete or restrict access to your personal data, subject to applicable laws.

12

Communication Choices

If you make a purchase, you may automatically receive promotional emails and direct mail from the Company.

You may opt out of receiving promotional communications by contacting Customer Service.

13

California Privacy Rights

If you are a California resident, you may request information about our disclosure of personal information to third parties for direct marketing purposes.

Please submit requests to support@gettorvella.com .

14

Children’s Privacy

Protecting children’s privacy is important to us, and the Site is not intended for children under the age of thirteen.

15

Security

We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about our customers and Site visitors.

When you enter sensitive information on our forms, we encrypt the transmission of that information using SSL technology.

16

Data Storage and Retention

Your personal information may be stored and processed on servers in the United States and may be retained as long as necessary for business or legal purposes.

17

Changes to This Policy

Any changes to our Privacy Policy will be posted here so that you will always know what information we gather and how we use it.

18

Questions or Complaints

If you have any questions or concerns regarding our privacy practices, please contact Customer Service via email at support@gettorvella.com .

Personal information will not be shared with third parties.

Questions about your information?

Contact Customer Service to ask about access, correction, deletion, communication preferences, or other privacy concerns.

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